Last Updated: 12 Nov 2o25
At Chauffeur Shuttle, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you submit a form or contact us through our website or advertisements.
1. Information We Collect
When you complete a lead form, book a service, or contact us, we may collect the following information:
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Full Name
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Email Address
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Phone Number
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Pickup & Drop-off Locations
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Travel Dates & Times
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Number of Passengers
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Any additional information you choose to provide
2. How We Use Your Information
We use your information to:
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Provide quotes for airport transfers and chauffeur services
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Contact you regarding your booking or enquiry
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Improve our services and customer experience
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Send important updates about your trip
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Confirm bookings and process payments (if applicable)
We do not sell or share your personal information with third parties for marketing purposes.
3. Data Security
We take appropriate technical and organisational measures to protect your information from unauthorised access, loss, or misuse. Only authorised staff members can access your data for service-related purposes.
4. Sharing of Information
We may share your information only with:
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Drivers assigned to your trip (pickup details only)
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Payment processors when handling transactions
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Legal authorities if required by law
We do not share your details with advertisers or unrelated third parties.
5. Data Retention
We keep your information only as long as necessary to:
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Provide our services
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Meet legal or accounting requirements
You may request deletion of your data at any time.
6. Your Rights
You have the right to:
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Access the personal information we hold
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Request corrections or updates
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Request deletion of your data
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Withdraw consent for communication
To exercise these rights, simply contact us.
7. Contact Us
If you have questions about this Privacy Policy or want to request changes to your data, contact us at:
Chauffeur Shuttle
Email: contact@chauffeurshuttle.co.uk
Phone: 0800-020-99501
Website: https://chauffeurshuttle.co.uk